Are You Paying Your Restaurant Staff Properly? Common Employment Standards Mistakes & Questions [Part 1: Canada]

5/10/16 7:00 AM Natalie Appleton


Does Erica qualify for the Good Friday stat?

What’s her pay for that day if she works it—or if she doesn’t?

How am I supposed to handle vacation pay for the new dishwasher?

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Topics: Payroll Export, Improving Restaurant Profit

Feeling Burned Out as a Restaurant Manager? 4 Ways to Re-ignite Your Spark!

5/4/16 7:00 AM Richelle Starke


There’s a misbelief that seems to run rampant in many industries these days, and the hospitality industry is no exception.

It’s the belief that by working more hours, you’ll get more done.

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Topics: Leadership, Restaurant Culture

Three Powerful Ways POS Integration Can Maximize Your Restaurant’s Profit

4/26/16 7:00 AM Ted Vrountas


Those who have worked in the restaurant industry agree – it’s not for the faint of heart.

Whether you’re a line cook or an owner you probably know what it feels like to be overworked and under the gun. And if you’ve ever been fortunate enough to serve in a management role, you’ve probably been unfortunate enough to know the frustration of creating a schedule.

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Topics: Restaurant Scheduling, Improving Restaurant Profit, Integrations

Patio Season is Upon Us!  3 Ways to Ensure Amazing Service For Your Outdoor Guests

4/19/16 7:00 AM Natalie Appleton


It’s hot out, you’re hungry, and you’ve just stumbled upon a patio where people are tipping back cold margaritas and soaking up the sun.

We’ve all been there: Despite knowing full well that the service on patios is often sub-par, we ask for a table outside.

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Topics: Restaurant Scheduling, Guest Experience

The 4 Building Blocks of an Amazing Restaurant Culture

4/12/16 7:00 AM Richelle Starke


This week I read an article from the Harvard Business Review entitled “Culture is not the Culprit.”  The gist of its argument is that – contrary to what many corporate leaders and consultants are preaching – when a company is struggling, fixing its culture is not the magic solution to all its troubles.

Now, to a certain degree, I agree with the idea that culture is an outcome and not a solution. But I think this particular article is missing the point a little bit.

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Topics: Leadership, Restaurant Culture

Usability=Use: Why The Restaurant Scheduling Software You Choose Needs Simplicity

4/5/16 7:00 AM Natalie Appleton


If we asked a handful of restaurant managers and owners what’s important to them when choosing scheduling software, they’d probably mention cost, they may ask about integration with their point-of-sale system, and they might even inquire about features—labor forecasting or time tracking.

And somewhere down the list would be, It has to be easy to use.

And yet, in the long run, ease of use might be the most important factor of all.

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Topics: Restaurant Scheduling, Manager Time Savings

[Part 2] Commander’s Intent: A Simple Tool that will Have a Big Impact on Your Restaurant

3/30/16 7:00 AM Kris Edwards


Micromanagers kill the drive and passion of their team.  It’s a bit of a paradox, really.

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Topics: About Ameego, Leadership

Commander’s Intent: A Simple Tool that will Have a Big Impact on Your Restaurant [Part 1]

3/23/16 7:00 AM Richelle Starke


Do you ever have one of those mornings where you wake up and feel like you’re headed off to battle?  

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Topics: About Ameego, Leadership

How To Manage Your Staff Time-Off Requests Fairly and Efficiently

3/16/16 7:00 AM Natalie Appleton


Time-off requests come in all forms.

Misspelled text messages, on cocktail napkins passed across the bar at happy hour, or to your face while running food out to a table during the dinner rush.

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Topics: Leadership, Restaurant Culture

Looking to Reduce Staff Turnover? Start by Removing the 'Micro' from your Management Style.

3/9/16 7:00 AM Richelle Starke


OK, I’ll admit it.  I’m one of those weirdos who actually enjoys job interviews.

Of course, I get as nervous as the next guy, but I find you can learn a lot about a prospective employer from the types of questions they ask. So I was intrigued, at a recent interview, when I was asked to think of a terrible manager I’d had in past and to describe the characteristics that made them so bad.

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Topics: Restaurant Staff Hiring, Leadership

5 Books Every Restaurant Operator Needs to Read

3/3/16 7:00 AM Natalie Appleton


Somewhere between creating the perfect restaurant schedule after lunch and hiring more servers for summer, you’re going to try to fit in some time to read.  A book. Maybe even a few books, each with different and invaluable lessons about how to make your restaurant successful for the long haul.

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Topics: Leadership

Staff Feedback: How to Reduce Turnover and Keep Your Team Happy

2/23/16 7:00 AM Natalie Appleton


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Topics: Leadership, Restaurant Culture, Improving Restaurant Profit

The Best New Method for Cutting Your Onboarding Costs

2/17/16 8:00 AM Ted Vrountas


If you’ve worked in the restaurant industry longer than 27 months, congratulations. You’ve lasted longer than the average food service employee.

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Topics: Restaurant Staff Hiring

8 Simple Steps for Having an Awesome Staff Meeting

2/11/16 12:02 PM Megan Duffy


We’ve all had those meetings….

Watching the seconds tick by, you can almost see time slowing down.

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Topics: Leadership, Restaurant Culture

Before you post that restaurant schedule, are you sure everything is perfect? [Checklist]

2/2/16 7:00 AM Richelle Starke

How do you feel about brain teasers?

Or how about a logic puzzle where you’re given a fictional situation (like a row of five different colored houses) and a bunch of strange restrictions (the white house is to the left of the green house, the owner of the white house has a dog, the cat owner drinks tea, etc.)  And then you have to answer an equally ridiculous question like, “Who owns the zebra?”

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Topics: Restaurant Scheduling