How To Exceed Your Restaurant's Goals Using 'Gamification'

1/26/16 7:00 AM Ted Vrountas

Slay the dragon, beat your high score, repel alien invaders – no matter what the ultimate goal of our favorite games is, we love to play them. They serve a brief escape from the monotony from our everyday lives.

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Topics: Restaurant Culture, Improving Restaurant Profit

How to Run a Kick-Ass Preshift Meeting in Under 5 Minutes

12/15/15 7:00 AM Megan Duffy

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Topics: Restaurant Culture, Staff Communication Tools

Fire a Customer? Seems Crazy but Sometimes it's the Best Option.

11/17/15 7:00 AM Richelle Starke

It’s an uncomfortable topic, and certainly something most restaurant owners don’t enjoy talking about.

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Topics: Leadership, Restaurant Culture

How To Avoid Bad Yelp Reviews and Enhance Your Guest Experience

11/3/15 7:00 AM Kris Edwards

At Ameego, we invest a ton of time and money on market research to ensure we know exactly which restaurant industry challenges matter most.

One of the fastest-growing trends in the restaurant industry is the rapid sharing of guest experiences online.  Consumers sharing their guest experience online can be both, a great opportunity or a great challenge for restaurants.

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Topics: Restaurant Scheduling, Restaurant Culture, Improving Restaurant Profit

What Matters Most to your Millennial Team Members

10/13/15 12:21 PM Richelle Starke

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It seems the business world loves to talk about millennials. Each week my Twitter and LinkedIn feeds spit out article after article after article on “Engaging the Entitled Millennial Workforce” or “Tips for Managing your Millennial Employees,” and I’ll admit I can’t help but check out what they have to say.

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Topics: Leadership, Restaurant Culture

[Part 2] How to empower your restaurant staff without comping your profits

9/15/15 7:00 AM Richelle Starke

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In our last blog post, we looked at how empowering your employees can have a positive impact on customer experience. But there's another compelling reason why, as a restaurant owner or general manager, you should empower the team you have working for you.

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Topics: Leadership, Restaurant Culture

How to empower your restaurant staff without comping your profits [Part 1]

9/10/15 7:00 AM Richelle Starke

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I recently overheard two conversations about two very different restaurant experiences.

In the first story, some colleagues were out for a meal at the end of a two-day conference...

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Topics: Leadership, Restaurant Culture

The Death of Upselling in Restaurants

8/26/15 7:00 AM Tyler Edwards

Upselling is Dead

“Upselling” is a term that has been tossed around the hospitality industry for decades.

And I think it’s one of the dirtiest words in the English language.

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Topics: Leadership, Restaurant Culture, Improving Restaurant Profit

How to attract, hire and retain the best employees — Lessons we’ve learned along the way.

8/18/15 7:00 AM Kris Edwards

Restaurant Hiring Attracting Retaining

Employee turnover costs are a huge drain on profits for any company and that’s especially true in the restaurant industry, where the turnover rate is very high (66.3% in the US in 2014).

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Topics: Restaurant Staff Hiring, About Ameego, Restaurant Culture